Upgrade Instructions
Introduction
This article was created in
an effort to give law offices guidance in performing the free upgrade.
The dilemma presented by the free upgrade is that if offices call for
technical support in performing the upgrade, it’s not free anymore -
we're paying for it. Therefore, having an easy to understand guide for
upgrading is a win/win situation for you the user and us. With that
preface, here goes.
Resources
There are three levels for
information about the upgrade procedure:
1. For Experts - On
Screen Instructions. We're joking, you don't need to be an expert to
perform a simple upgrade. In fact, we count approximately 750 upgrades
performed by download every week, so it can't be that hard. Just
click on the program’s Help menu,
select
Download Upgrade,
and follow the on-screen instructions.
2. For Sophomores - The
EZ Start Guide. The single-sheet guide that accompanies your CD
contains an overview of the upgrade process. There’s a bit more
information than you’ll find in number 1 above, but less than you’ll
find in number 3 below.
3. For Freshman -
The Article Below. For most all of our programs, the generic
instructions below can also be found in your Owners Manual. Where's your
manual? Click on the program’s Help menu, and select Manual. The program
manual will appear in your Adobe Reader as a PDF file. The manual
contains a section on performing the upgrade that is a detailed,
step-by-step set of instruction for performing the upgrade. The Upgrade
section in the manual usually follows the installation instructions and
precedes the tutorial. For your convenience we’ve reproduced the generic
instruction set below.
Updating and Reinstallation
Step 1. Download the Upgrade.
- Click on the program’s
Help
menu and select Download Upgrade.
- In the Download Upgrade
dialog box, click on the Check
Availability button. Note that some systems,
typically networks, may have security software and/or
hardware in place prohibiting downloading executable files.
If this is true in your office or you are having problems
with the download please check with your network
administrator.
- After clicking the Check
Availability button, you may get one of three
responses.
- You are notified that a newer version is available
and the Check Availability
button changes to a Download
Upgrade button. Click on
Download Upgrade button
and see the file downloading.
- You are notified that there is no newer version
available, in which case, you’re done.
- A message indicates an error, ie., “HTTP Get
Failed.” Talk with your network administrator or send in
your disk according to our instructions on the
Current
Versions page of our web site:
www.puritas-springs.com.
Step 2. Remove The Current Version.
First of all, it's important to know that
removing a program using
Windows’ Uninstall or Add/Remove function will not delete or harm
your existing client files. Regardless, you should always make sure that
your client files are being backed up as part of your routine office
backup procedure.
The location of the client files varies from program to program.
Usually the client files can be found in a folder named
Files that is either (a) a subfolder of the program folder or
(b) a subfolder of the Puritas folder
that is located in the root of the local hard drive (C:\Puritas).
Note in this context that when we refer to removing the “Current
Version,” we are restricting our reference to the program you used to
download the upgrade. In other words, the currently installed
version and not the one you just downloaded and have yet to
install. If, for example, over the years you have installed
Version 4, Version 5 and Version 6 and you are you are upgrading Version
6, you only need to remove Version 6; leave Version 4 and 5 installed.
They do not need to be removed. Of course, these version numbers (4,
5 & 6) are given as examples only.
Windows
uninstall procedure has not stayed the same over the years, below are the steps for
removing the current version. We've tried to give
comprehensive, step-by-step instructions for each version of Windows
Windows 7
-
Exit the program.
Windows Vista
-
Exit the program.
-
Click on the Start button (lower
left corner of your screen; it's not labeled "Start" as in prior
Windows versions).
-
Select Control Panel in the
Start menu.
-
If you're in the Classic view
double-click the icon labeled Programs and Features;
if you're not, click once on the Uninstall a Program
link which is in the Programs section of the
Control Panel Home page.
-
When the resulting window appears, click on the
program in the list (the one you want to uninstall), and then click
on the Uninstall link at the top of the list (the
link won't appear until you select a program).
-
The uninstallation will commence and you probably
won't need to do anything more. The only confusing point you may
encounter is that at the end of the uninstall, you are often dumped
back to the Uninstall page without being formally
notified that the program has been uninstalled. The only thing you
might notice is the program is no longer in the list.
Windows XP
-
Exit the program.
-
Click on the Start button (lower
left corner of your screen).
-
Select Control Panel in the
Start menu.
-
Double-click the Add or Remove Programs
icon.
-
When the resulting window appears, click on the
program in the list (the one you want to remove), and then click the
Remove button.
-
The uninstallation will commence and you probably
won't need to do anything more. The only confusing point you may
encounter is that at the end of the uninstall, you are often dumped
back to the Uninstall page without being formally
notified that the program has been uninstalled. The only thing you
might notice is the program is no longer in the list.
Windows 2000 & Windows 98SE
-
Exit the program.
-
Click on the Start button in the
lower left corner of your screen.
-
Click on the Settings item in the
Start menu, and then click on the Control
Panel item.
-
In the Control Panel window,
double-click the Add/Remove Programs icon.
-
When the resulting window appears, click on the
program in the list (the one you want to remove), and then click on
the Remove button.
-
The removal will commence and you probably won't
need to do anything more. The only confusing point you may encounter
is that at the end of the uninstall, you are often dumped back to
the Add/Remove applet without being formally
notified that the program has been uninstalled. The only thing you
might notice is the program is no longer in the list.
Step 3. Install the New Version.
The final step in the
upgrade process is to install the new version by executing the file you
downloaded in step 1 above. The name of the downloaded file is
setupname.exe. An example for the child support program would be
setupwrocsg6.exe; bankruptcy would be
setupwbank7.exe; basic Ohio probate would be
setupwbopf6.exe. You get the idea. Don't be fooled by the
fact that Windows often hides the exe
extension and all you see is setupwrocsg6.
Depending on the program your download will be located in
one of two places:
A. In the
Client Files folder. For most program, you'd find the
download in
C:\Puritas\ProgramName\Files
where “ProgramName” refers
to the program call letters, i.e.,
WROCSG6. Examples would be
C:\Puritas\WROCSG6\Files for the child support program;
C:\Puritas\WBOPF6\Files\ for the
probate program.
When you find the file,
double-click on it and follow the installation instructions. If you
don’t know how to find the file, try following these steps:
- Go to My
Computer
- Double-click the C:/ or
Local Hard Drive icon.
- Double-click the
Puritas
folder.
- Double-click the
WROCSG6
folder. This is an example, substitute the name of the
program you are upgrading, WAdopt3,
for example.
- Double-click the
Files folder.
That’s it! You should see the
setup...
file in that folder. Double-click the file to begin
installation.
B. In the program
folder of the Program Files\Puritas
folder. In other words, you'd find the download in -
C:\Program Files\Puritas\ProgramName
where “ProgramName” is used
as explained above.
Examples would be -
C:\Program Files\Puritas\FLPA2
for Version 2 of
Family Law Practitioner's Apprentice (FLPA2).
When you find the
downloaded file, double-click on it and follow the on-screen
installation instructions. If you don’t know how to find the
file, try following these steps:
- Go to My Computer
- Double-click the C:/ or
Local Hard
Drive icon.
- Double-click the
Program Files
folder. Note that you may be required to click the option
Show Hidden
Files in order to find the
Puritas folder.
- Double-click the
Puritas
folder.
- Double-click the program folder (i.e.,
WROCSG6 or
WBOPF6). Vista
users installing old BDE-dependent programs must
sometimes right-click the setupname.exe
file and select Run as administrator.